Refunds Policy
Updated 2026-08-14
1. Failed generation? Credits come back. Automatically. No ticket, no waiting, no asking.
2. Unused credits. Purchased credits you haven't spent are refundable to your original payment method. Email [email protected] from your account email within 14 days of the purchase.
3. Not refundable. Credits spent on completed generations. Free bonus credits — no cash value.
4. Timing. Approved refunds hit the original payment method within 5–10 business days, bank depending.
5. The door. [email protected].